Refunds and Returns Policy

At Dailizon, your satisfaction is our top priority. If you’re not completely happy with your order, we offer a simple and free return process.

1. Return Conditions

  • Items can be returned within 7 days of delivery.

  • Products must be unused, in original condition and packaging.

  • A receipt or proof of purchase is required.

  • Free returns apply to all orders.

2. Non-Returnable Items

  • Gift cards

  • Final sale or clearance items

3. Refunds

  • Refunds are processed within 7 days after we receive and inspect the returned item.

  • Refunds are issued to the original payment method.

  • Shipping fees are non-refundable, unless the return is due to Dailizon’s error.

4. How to Return

  • Contact us at [email protected] to request a return.

  • Ship the item to the address provided in our confirmation email.

5. Damaged or Defective Items

If your item is defective or damaged, please contact us within 7 days to receive a replacement or full refund.

6. Exchanges

  • Exchanges depend on stock availability.

  • Please follow the return process and place a new order for the desired item.

7. Customer Support

Need help? Contact our support team:

📧 Email: [email protected]
📞 Phone: (+84) 919 998 327

Thank you for shopping with Dailizon! We appreciate your trust and support.