Shipping Policy

At [sitename], we are committed to delivering your orders quickly and safely across Vietnam.

1. Delivery Areas

We offer nationwide shipping within Vietnam only.

2. Shipping Method & Fees

  • Flat shipping fee: 35,000 VND per order

  • Delivery to physical addresses only (no P.O. Boxes or international shipping)

3. Order Processing Time

  • Orders are processed within 1–2 business days

  • You’ll receive confirmation by SMS or email once your order is placed

4. Estimated Delivery Time

  • Delivery typically takes 3–5 business days, depending on your location

  • Total time from order to delivery: 4–7 business days

5. Tracking Your Order

Once shipped, you’ll receive a tracking code via email to monitor your shipment.

6. Lost or Damaged Packages

If your order is lost or damaged in transit, please contact us at [email] within 7 days of receipt for assistance.

7. Change of Delivery Address

Need to update your address? Email us at [email] within 24 hours of placing your order.

8. Customer Support

For any questions about shipping, please contact us:

📧 [email]
📞

+000 000 000

Thank you for choosing [sitename] – we appreciate your trust and support!